The concept I’d seen was the next step in travel “on the edge”. According to MobiMate, i10 would be the perfect virtual travel agent. At the core of the system would be a dedicated Worldmate servers that would accept traveler’s itinerary confirmations from airlines. The idea was that a simple forward of an e-itinerary would automatically add the flight into your Worldmate LIVE plans, eliminating the hassle of having to enter in flight details into your calendar in the process. Once i10 would “know” where you are, it could track your flight’s status for you, and notify you of changes in real time via a “push” message to the i10 client.

Unfortunately, at the time,  i10 wasn’t available at all, and was still in the planning/alpha stages. And so for the next year or so, I relentlessly hounded the Worldmate PR rep (who by the way deserves serious kudos for her forbearance and patience) for the Worldmate i10 Windows Mobile client availability. Since then, it’s undergone a name change (it’s now Worldmate LIVE), and some slight cosmetic facelifts, but thankfully, it’s core utility hasn’t been compromised in any way. After playing around with the Windows Mobile client for a while, I can attest that my initial wow reaction hasn’t diminished with usage, as is so often the case with many wowser concepts that simply don’t convert into bottom line productive applications.

I’ve split up this review into two sections- one focusing on the PC/Online sections of WM LIVE, and one focusing on the Windows Mobile side of the WM LIVE system. The truth is, however, that the LIVE system is meant to be used as an integrated system- without the mobile side of it, all it really is is a glorified online trip planner. The review was conducted on a Vista Ultimate (SP1) PC using Outlook 2007 (SP1) and a Samsung Blackjack II running WM 6. Below is the PC/Online section. The mobile section can be viewed here. For the purposes of the review, I’ll call the Worldmate Live system “WML”.

The first step is getting your travel itinerary to WML. This can be done in one of three ways. Number 1 is for those trips where you either don’t have or can’t access the airline confirmation email. Number 2 requires Outlook and an itinerary email, and Number 3 requires access to the email, but is email client generic- that is, you don’t need to be using Outlook.

As far as the automated conversion that the WML servers perform from airlines, when I tested I got a 100% accuracy result; in other words, the system gave entered in the correct travel details for the flight I was on. It’s important to note, however, that this is to be expected- unlike a voicemail, where I’d accept 90% accuracy, I do not want to headed to airport for my flight a day early, or worse, late! According to MobiMate, the system can process XX? amount of e-itineraries from various airlines and travel providers, like Orbitz.com and other travel agents/web booking sites.

1) Go to the web section of WML and manually enter it in. While a fairly straightforward process, once you get used to the ease of the Worldmate Outlook plugin, it seems to be a downright laborious task. The web interface is clean and Web 2.0ish, with a nicely done Ajax page.

2) Use the WML plugin for Outlook (2003/2007) and simply click on the forward button. This is obviously the way to go, but as noted above, requires both Outlook 2003 or 2007 as well as having the actual e-itinerary from your airline.

3) Forward the confirmation to a user-specific XXXXXX@worldmatelive.com address. This is your personal Worldmate live address, and is essentially what the WML Outlook plugin above does for you- it forwards the airline itinerary to that address.

Once Worldmate Live has your travel deets, (as long as you’ve created the “Trip”), it will match up the flights that you send it and add them to your itinerary.

A trip can consist of various parts, like

A while back some Microsofties hit upon a cool idea. Why not create a mobile application that allows users to quickly “zoom” in and out of sections, or “tiles”- essentially widgets-, which can be interactive games, infoapplets, and advertisement/store sections (Nokia Widsets anyone?). A public SDK would allow ISV’s and third parties to independently develop tiles, and users could then share apps amongst themselves. Sort of a Facebook for mobile content kind of concept. After the three founding fathers (John SanGiovanni, Jim Cooley, and Dr. Ben Bederson, with Eric Hertz as CEO- Wikipedia) duly created and began their own startup based on this interesting idea, they proceeded to build a clunky, albeit good looking application, and named it ZenZui, later to become Zumobi.

For those who care to know, the below review was conducted on an HTC TyTN II running Windows Mobile 6.1 and connected to an HSDPA AT&T Wireless connection. As of 04/11/08, this was the latest build of Zumobi available to the public. I should note over here that WM 6.1 is still quite new, and most apps haven’t been optimized yet for it, although I don’t imagine that it would run any faster on a 6.0 device.

The sign up process is par for the course; a simple page for your basic info (Country/Email/Password/Mobile Phone #) which sends a unique SMS download link to your phone (as of now only Windows Mobile supported- Blackberry/J2ME coming soon).

This leads you to a small .CAB download, which will install after download (provided you tick off the appropriate check box when prompted for the download). You can also go to get.zumobi.com for a quicker download process. So far, no egregious errors on Zumobi’s part. After installation, Zumobi kindly inserts itself into the main Start list, which is tick off number one in my book, although not a major issue. I can understand the reasoning behind this- many users may want the application listed there, but lack the technical know-how needed to add/remove apps from the main Start list.

FYI: The process to add/remove apps from the Start list is-Start/Settings/Menus/Check the boxes desired/OK on top right.

From here on in, however, it’s all downhill. First off, Zumobi has an inordinately long startup period- 30+ seconds just to get to the main launcher screen, before any of the tiles loaded! And, although long startup times for applications can be excused in specific instances, like resource intensive Tomtom (10+ sec.) or Internet intensive NewGator (10+ sec.), 30 seconds to startup is simply inexcusable. According to Zumobi, however, there is an updated version in the works (definitely needed) that should speed things up considerably.

Secondly, Zumobi shamelessly shuns the conventional Windows Mobile UI softkeys, and covers over the bottom of the screen with it’s own three key bar. Obviously, the middle option (in the screenshot below a “0 Menu” option) is inaccessible with the physical softkey buttons, but worse off, the two side options (Message Envelope and ?) don’t map to the softkey hardware buttons either! Ridiculous! It worth it to note that users who have access to a number pad will be able to use it to control Zumobi; for example, the Cingular 3125, Asus P527, and other Blackberry style phones with QWERTY keyboards on the face are included. It isn’t really fair, however, to apportion a great deal of blame to Zumobi for this, since they did have a good reason for the WM deviation- the reason is that Zumobi wished to design one standard UI across all platforms, and since no single OS is designed the same UI-wise, they had to standardize themselves.

Glancing at the 16 icons immediately available on the main screen, the top left icon seemed like an old friend, and I thought- “Ah, at least these guys are throwing us tech-types a bone with an Engadget feed”.

And indeed, after tapping on the Engadget icon, Zumobi zooms the screen (hence the term Zooming UI used to describe Zumobi) in to the 4 icons located in the area tapped. In this case, it brought up Engadget, AccuWeather, Stock Quotes, and I-5 Northbound. Without question, the Zumobi has nailed the zooming aspect- it works without glitches, is visually pleasing, and quickly and easily takes you to where you need to go. Moving right along, I tapped on the Endgadget link, which did, in fact, bring up an RSS listing of 8 news items. The only problem was that they were over 4 months old! I’m not sure if this is a Zumobi issue or an Engadget one (perhaps the tile’s feed links to an outdated feed), but either way, it shouldn’t be there if it’s so out of date.

UPDATE: 1 Day after complaining about this issue to Zumobi, it was fixed! At least they’ve got a quick turnaround time:)!

A quick perusal of the other tiles revealed that not all of them suffered such serious sounding symptoms as the outdated Engadget feed. Some were actually quite useful (for instance, the AccuWeather one), some were oddly location specific (Seattle’s I-5 traffic status- apart from Seattlites, who cares?), and some were mildly entertaining (although I lost 3000 some odd virtual dollars in four hands of Blackjack).

The true promise of Zumobi, however, lies in it’s sharing potential. After signing in to Zumobi’s web portal from a PC browser, you can select from a gallery of over 150 tiles. After choosing a tile, it is sent to your Zumobi Inbox, where it awaits your validation on your mobile phone. The 16 tiles mentioned above are the maximum- any additional tiles will need to replace one of the existing 16. Once a tile is live, aside from using it, you can also send it along to another Zumobi user.

Another interesting angle to Zumobi that will interest all you TechCrunch startup types and mobile advertisement followers is the advertisement banners space on the bottom. Occupying about 20 pixels, it’s tinny enough to not distract, but just large enough to unjarringly draw your eye. Below, see the Delta advert underneath the AccuWeather tile to understand what I mean.

I have to admit that I was almost certain that the link would simply take me to Delta’s site, but no- the below surprisingly useful (for Delta flyers) site is what launched in IE Mobile.

In conclusion, I suppose my main issue with Zumobi is it’s overall clunkiness. I can’t take waiting for apps to load, and the UI deviation from the Windows Mobile standard also kills me. Menu navigation as a whole isn’t all that impressive, especially for a UI centric program, so I need to knock Zumobi there as well.

The good news for Zumobi is:

Widgets or tiles or gadgets or widsets or whatever you call them are really starting to take off. I agree with Sue Schmitz who says about widgets that “…there are a vast variety that will appeal to the broadest set but adds a level of customization that is unique to the user”. Just take a look at Vista’s SideBar (currently a whopping 2169 gadgets). Indeed, the recently announced Sony Ericsson XPERIA X1-take a gander at this video towards the second half- had enthusiasts in a tizzy over the nature of the “panels”-read, widgets- that were so prominently featured in early shots of the device. And let’s not forget good old Pocket Express from Handmark, which, although of somewhat older looking UI, also features that same widget type of interface. Unfortunately, a good application requires more than just eye candy.

All in all, I am a major fan of the Zumobi concept- allow developers and third parties to easily create content for mobile users to easily share.

The bad news is:

Unfortunately, I don’t think the concept, in it’s current stage, is ready for prime time- yet. Hopefully, as Zumobi gathers steam and moves ahead, it will mature to a more easily usable iteration. For the most part, I must agree with Russell Beattie on his blog- although I believe that there is hope for Zumobi. I think it’s there is hope if the clunkiness would be smoothed over, and assuming it could be opened up for more powerful capabilities.

For more screenshots of the application in action, take a look at the msmobiles.com VGA screen tour of Zumobi.

One final shot lifted off of Zumobi’s Press Dep’t. section online: (Note the fake upperbar:).

GoodSync isn’t a new program, and many of you have likely heard of it before. More likely, you’ve heard of their parent company, Siber Systems, who develops the famous RoboForm application for automatically memorizing passwords and such. Among GoodSync’s intended applications are Bi-Directional Syncing among various PC’s, One-Way Syncing, automatic Removable Device Syncing (think MP3s and Photos on a flash drive), syncing data to and from web servers and Outlook and Quickbooks data syncing. Personally, I tested GoodSync by having it perform a scheduled One-Way Sync- also known as a backup- of the blog you’re reading this on.

I setup GoodSync to run through a scheduled backup of my blog weekly, and had the entire thing up and running with nary a niggle in less than 10 minutes. In case you’re wondering, it was a FTP>Local Drive backup process, and since I am baiscally clueless when it comes to FTPs, this demonstrates how incredibly easy to use this backup program is- which is my favorite part about it. It is, in my opinion, scalable up the user chain, so more advanced users can do some more nifty things as well. I also played around with using a removable drive for automatic two way syncing of my SPB Wallet file, and it worked a treat! A simple quick guide from GoodSync to getting setup is available over here.

Some other interesting features are update notifications (although for some reason this takes you to Download.com- doesn’t Siber System’s have enough bandwidth?), multiple language support, command line support, customizable GUI, and more.

GoodSync comes in two flavors. Free is basically the same as Pro, with the caveat of a 100 file lockdown and maximum of 3 jobs allowed. The Free version also performs as a Pro version for the first 30 days. You can see a full breakdown of the differences by clicking here.

The Free version is, believe it or not, free, and Pro costs $29.99; can be purchased directly from Siber Systems here.

UPDATE: As far as paid solutions go, another cool syncing tool is SugarSync, which syncs to a hosted server by SugarSync. Web Worker Daily has a review here.

PLANon DocuPen RC800:-$299.99

The Hardware:

James Bond, here we come. Almost unbelievable in its 22^nd century-ness, the DocuPen packs one wowser of a wow punch. Serendipitously sleek, sliding it out of its black leather casing reveals a slim wand-like fellow about 10″ long, wearing a suit of silver and blue. Putting size aside, however, it looks and feels slightly “cheap”, as if pushed out of an Oriental factory at high speed without QA. In this case, though, “don’t judge a book by its cover” comes into play; the DocuPen held up just fine during the week or so of intensive testing and traveling I threw at it. Of the three, the RC800 is also the only one to integrate a rechargeable battery (100 mAh), as well as a microSD card slot in addition to its 8MB of built in memory. I’d suggest picking up a 512MB microSD card for a couple of dollars, especially if you plan on performing hi-resolution scans, like of photos- note that according to PLANon, the RC800 only supports SanDisk memory cards. A plastic door on the right side of the top of the pen opens up to reveal the memory card slot and battery. On the left, there is an icon driven selection tool using colored LEDs on the face of the device, which allows you to select different resolutions and scanning types (Color, B&W, and Greyscale). RC800 scans at a maximum of 400dpi (dots per inch), which is par for the course of many, more powerful scanners, but it can be set to lower-res scans as well. Actually using the pen is the most tricky part; since there is no auto-feeder, the user needs to roll the pen over the document/image. It takes some practice to achieve the perfect pace necessary for the scanner to “see” the document correctly- and the fact that different resolution scanning can go faster or slower only makes it more confusing. PLANon did add a red “X” icon on the icon menu that flashes when you’re going too fast, but it still took me awhile to learn the speed wants of the device- your mileage may vary.

The Software:

There isn’t much to talk about here…you’ll need to install the proprietary TWAIN driver, which allows you to import from the RC800 into other TWAIN compatible apps, like Windows Imaging, and ScanSoft’s PaperPort, which is the DMS (Document Management Software) included. DocuPen Scanner Control is the applet that does the import, and it also controls erasing scans from the pen, as well as setting the hi/low quality resolution options in the pen. PaperPort is a popular application, but personally, I prefer the ScanSnap software above, mostly for its ease of use. PaperPort does have some nifty export options, and lets you send the scan to a multitude of formats, including PDF and Word.

The Bottom Line:

When it comes to portability, this is THE scanner of all scanners. I personally never leave home without it- after all, you’ll never know what you’ll need to scan. It’s earned a permanent residence in my inside coat pocket, where it’s always available if need be. For serious or quantity scanning, however, this is not the way to go. The awkwardness of the scan combined with the low speed restricts it to novelty status for most. I can see future iterations being easier to use and more powerful, but for now, I rate the RC800 a 7.5 out of 10, most of which was awarded for its diminutive size.

Part I of III here.

Part II of III here.

UPDATE: Since writing this review, PLANon has introduced a “Mobile Elite” package, which adds on some accessories, like a mobile charger and more memory.

The Hardware:

In contrast to the ScanSnap, the NR scanner is downright ugly. Although far smaller than the S300 at only 10.8″ x 1.6″ x 1.3″, the NR scanner doesn’t come close to the clean, sleek lines of its larger sized competition. Which brings me to an interesting point; the NEAT Receipts solution is more about the software than the hardware, in contrast to the ScanSnap, which is mostly about the hardware. In fact, the NR scanner is a rebranded clone of an obtuse scanner, OEM’d by a company called PlusTek (called the M10 for those of you interested in such things). Technically, you should be able to use any scanner with the NR application, although NR claims that their PlusTek rebrand has better integration- which doesn’t make all that much sense to me, but whatever. Either way, the NR scanner does have advantages, particularly when it come to portability- aside from the size, the NR scanner only requires one cable; the single USB A>B is all you’ll need to both power and connect the device. I do wish it was a miniUSB cable, but I suppose the single A-B is better than the ScanSnap’s dual cable arrangement. The two buttons on the top of the scanner are a simple SCAN button (which initiates, of all things, a scan), and a CUSTOM button that allows you to rescan/finish a scanned doc to PDF.

Since the NR solution is all about the software, however, let’s dive right into that…

The Software:

Scanalizer is the unique, patented technology that is the core of the NEAT Receipts solution. As far as I know, NR is the only application that can scan and populate data fields automatically, such as with receipts and business cards. As opposed to other solutions that scan to PDF, the NR app scans and populates your receipts into its own database (a SQL Express Server). That database is searchable (of course), and integrates with a host of third party options, including exporting to Excel, Quicken, Quickbooks, and MS Money.

It’s clear that NR is based around the receipts scanning function, and NR has definitely cornered that market. Because so many corporations require employees and field personnel to submit actual copies of receipts, NR is a true lifesaver for many- just take a look at their forums of you don’t believe me. Once the receipts have been scanned in- a relatively painless procedure- they can stored and categorized with IRS compliant forms, which can be a real savior come tax return season. Unfortunately, the applications GUI suffers from poor design, and incredibly ugly looking icons and menus; don’t expect Mac-like surface shine here. Worse, I found the application unbearable slow and cumbersome- switching panes and organizing receipts was molasses-like. You can also use NR to scan documents to PDF, as well as import business cards. Oddly, the NR application can’t import existing PDFs into its database; if you want to archive pre-scanned PDF receipts, you’ll need to print them out and rescan them. The good news is that according to sources at NeatReceipts, they plan to come out with a completely reworked GUI sometime next year…the bad news is just that- next year is too far away. As an aside, they are also hard at work on coming out with a MAC OS compatible version (also redesigned form the ground up), and supposedly are only months away from it.

The Bottom Line:

Clearly, NR has found a specific niche in receipts scanning, but although the only contender, they haven’t done a slam-bang job with it. Functionally, the application performs as advertised (on the whole), albeit very slowly. For day to day use, I found myself steering clear of the NR application for everything but receipt scanning, and even then with a grimace. On the flip side, NR promises to have a new and improved version out by Q4, and judging by the frequent updates, I’m almost holding my breath. NOTE: NR just released NR 3.0 SP 1; grab it here. Additionally, the NR website has an active community forum, and the NR staff is incredibly responsive. The owner and founder, a gentleman by the name of Rafi Spero, even responds personally to questions in the public forum here. Because of the slowness of the app, I had to knock off a couple of points, and overall, the NR solution rates a 7.3 out of 10.

Part I of III here.

Part III of III here. 

One particularly annoying remnant of the old analog days that we just can’t seem to escape from is…paper. Working in almost any office environment requires the processing, filing, and storage of reams of paper. And aside from the environmental issues, what happens when we need to go on the road? Today’s laptop cases and messenger bags are unforgiving on space, and when dealing with large briefs or lengthy, hundred-plus page documents, our papers tend to become dog-eared and tattered way too quickly. Let’s not even mention business cards, receipts, and other unrelated bits of paper. Any way you slice it, papers are a hassle. And yet, there are a number of ways to portably beat the paper monster…the three units discussed below range the gamut of features, and size, while all in the reasonable, sub-$300 price range. All of them have scan-to-PDF functionality, and 2 come with built in Business Card Recognition software, which will send your business cards over to Outlook in a jiffy.

Fujitsu ScanSnap S300:-$299

The Hardware:

By far the most powerful of the three, the Fujitsu S300 Color Image Scanner, although still marketed and targeted towards mobile users, isn’t really all that mobile at 3.1 lbs. I’d dread having to carry the S300 around, either in a laptop bag or attaché case, but then again, I’m in love with its feature set. Boasting a top speed of 8 PPM (Pages Per Minute)/16 IPM (Images Per Minute) and a top loading ADF (auto document feeder), the S300 is the only one of the three that is capable of scanning multiple documents in one go in addition to the time-saving duplex capability; and I can’t tell you how beautifully easy it is to simply dump a number of documents into the tray and wander off for a break while ScanSnap Manager does its thing. The unit’s specifications 11.18 in. x 3.74 in. x 3.03 in and it’s about the size of a large baguette, or small loaf of bread. Weightwise, it clocks in as slightly heavier than my Vaio TZ laptop, at just over 3 lbs, which admittedly isn’t all that impressive; somehow, the laptop’s accessories shouldn’t be heavier than the laptop itself. Only one simple button adorns its average looking, black/silver body- we’ll talk a little more about what it does in the software section. When it comes to power, the S300 is a veritable bloodsucker, and it requires a dedicated power feed via a standard barrel pin AC input, in addition to the standard miniUSB port for connecting to the PC. For travel, Fujitsu provides an extra cable that goes from a second USB port on your PC to the barrel pin jack. I’m happy with the miniUSB standardization, but a little annoyed at having to carry around two cables…at the very least, Fujitsu should have used a single cable with dual USB outputs into a single miniUSB, or some variation thereof, similar to some handheld external hard drives. In defense of the S300’s dual inputs, it should be noted that it features inline duplex scanning, which means that you can scan both sides of a document in one go- a feature not found on many high-end scanners. This functionality requires two separate scanning “eyes”, which may be the reason for the elevated power requirement. The only other point to mention here is the lack of a bundled carrying case, since the other two products both come with some form of protection. You can, however, go online and send in for a free case until March 30^th (Warning- PDF Link).

The Software:

ScanSnap Manager/Organizer is Fujitsu’s fantastic application set for the ScanSnap series, and it has several notable features. Primary among them is it’s searchable PDF conversion. What this does is scans the documents in at high-speed, and while your computer is idle, runs the OCR (Optical Character Recognition) on the previously scanned in pages-as opposed to reading the pages as a searchable PDF as they’re scanned, which is considerably slower. The Manager application allows you to set the settings how the S300 will scan in images/documents, and program in what pushing the scan button will do. Initially and by default, a menu will pop up, offering four options- you can scan-to-print, email, save to a specific folder, or save to ScanSnap Organizer, which will let you manage and browse your scanned PDF’s in an Explorer type view. A unique fifth, user installable option is scan-to-SharePoint, which seamlessly uploads the PDF to your SharePoint server. I played around with this, and after the one time setup of my SharePoint username/password, everything worked as expected. The other application that Fujitsu bundles is a program called CardMinder, which is meant for scanning in business cards and allows for export to Outlook. Obviously, it isn’t as robust as dedicated business card scanning applications (like CardScan Executive), but it’ll do nicely if you don’t have a dedicated business card scanning solution.

The Bottom Line: 8.3/10

While the S300 doesn’t offer any particular niche applications (such as NeatReceipts receipt scanning functionality), and suffers from a severe bulk problem (it’s huge, comparatively), it does do the job better than the other solutions mentioned. That said, I hesitate to carry it out of the office, and find myself only bringing it out and about when there will be serious scanning to be done, or on extended leaves. Because of its power draw issue, super-size, and other miscellaneous niggles (like no bundled case) I had to knock off a point or so, and it ends up with an 8.3 out of 10 rating. If you are the business user who will be taking this along on infrequent trips, but mostly sitting tight in the office/home, then this without question the scanner for you.

FYI: WIRED also ran a small review on this late January. They basically liked it (I think), and mentioned something about Bluetooth.

Which got me wondering- why don’t these things have Bluetooth built in, along with a battery. The battery part has been done by PlanON,-hang on for Part III-, but without Bluetooth, the portability factor will always suffer. Any ideas anyone?

Part II of III here.

Part III of III here.